Social media can drive employee engagement

When your employees know that your customers hate your company it can turn any work place into a toxic cesspool of dissatisfaction. Who wants to work for a company that is always seen as doing wrong and having to justify oneself? Telstra might be one of those companies. Now I have no research to sayContinue reading “Social media can drive employee engagement”

The business value of social networks

Tuesday night I was on a panel for the NSW Knowledge Management Forum with three others, Laurie Lock Lee, Tania Maley & Jodie Miners who was roped in as Tania was running late. I have to admit I was a bit hesitant before the event given Laurie has just completed a PhD in the valueContinue reading “The business value of social networks”

Thoughts from Web Directions 2008

On Thursday and Friday last week I attended Web Directions South 2008, my first web only conference in a while. Overall it was a good event, but like most conferences there were some up & downs. Probably the biggest two downs were the opening Key Note and the lack of coffee on arrival on FridayContinue reading “Thoughts from Web Directions 2008”

Need to learn about web 2.0, come to university

If you are in Australia, and interested in learning about Web 2.0 then you should get yourself to Sydney on September 23 and attend the Web 2.0 University being run as a extra session at Web Direction South. The Web 2.0 Executive Bootcamp session is being co-hosted by Jeff Kelly & Stephen Collins and isContinue reading “Need to learn about web 2.0, come to university”

Do you have a Knol?

A Knol is a unit of knowledge, well according to Google that is. Their new information source has been moved into public Beta. Basically Knol is sort of like Wikipedia but each entry is authored by a single individual who has complete editorial control. Google provides the following outline in the help: So what subjectsContinue reading “Do you have a Knol?”

Generation V podcast

Yesterday while I was in the middle of my PRINCE2 course I ducked outside (literally outside in the freezing Melbourne wind) for 30 minutes to participate in The Scoop podcast for MIS Australia hosted by Mark Jones. The topic Generation V, or generation virtual. I was a little uncertain what to expect as the fellowContinue reading “Generation V podcast”

Social networking sites in Australia

It seems that Australia’s have fallen in love with social networking sites, in particular Facebook. In February this year Hitwise released a report on “What are Australian’s doing Online” and after using the internet for search (10.8%), social networking and forums (8%) are our second most popular past time even more so than News &Continue reading “Social networking sites in Australia”

Social media and Generation Y

A recent report from Microsoft and Insurity in the US found that 71% used IM and 77% used social networking sites on a daily or frequent basis, with over 2/3rds of them belonging to 2 or more social networking sites. But surprisingly 15% said they did not belong to a social network site. While thisContinue reading “Social media and Generation Y”

Social networking in the work place

There are many barriers to the take up of social networking tools, and Enterprise 2.0, within organisations.  One of the big ones is fear, which in part is due to a lack of understanding of the tools and a lack of governance. A couple of days ago ComputerWorld published a story about the six commandmentsContinue reading “Social networking in the work place”