Navigo Research 3rd Australian HR Technology Report

One of the first things I did after joining Navigo Research was to pick up the finalisation of the HR Technology Report. As of this week the report has been finally made available and can be downloaded over on the Navigo Research web site. (Yes it was late – long story for another time.)

The report is in it’s third year and makes interesting reading for anyone involved in the HR Technology industry in Australia.

A few of my takeaways from the report are:

  • Australian businesses are behind on the adoption of cloud based offerings – 76% of Australian organisations have deployed their HRIS solution using a licensed software model, Software as a Service (SaaS) less than 1%
  • We still do not understand the power of social media and the enterprise – 75% of HR departments have no plans to use Enterprise Social platforms.
  • We have old technology and there are not many plans to replace them – 60% of organisations have been running the same payroll system for more than 5 years and only 35% of organisations are spending more.
  • Social recruiting is starting to take hold – 22% of organisations are currently it.

Anyway that’s enough from me if you want the rest of the information you will need to download it.

Where has all the content gone?

A short update.

As some will know I started a new job about 6 weeks ago. Like all new jobs things have been fairly busy, but I have been writing, just not here.

Most of my blogging is going to be over at the Navigo Research site.

I will still be blogging here, just at this stage not sure on the content. For now if you want to catch my blogging you will need to subscribe to both places :).

Over the next two weeks I will be in Sydney for a couple of conference. First the SuccessFactors SuccessConnect 2013 23-24 May  and then Australasian Talent Conference 28-30 May. I have some free time during this trip if you would like to catch up drop me an email.

On the Move

A few months ago I started assessing what I would be doing come the end of March after this very long project was over. I blogged a few times about the process of trying to decide where I was going and what I was doing, I even applied for a few jobs.

Well it is now time to make it official, from April 2nd 2013 I will be joining Navigo.

There is a fair bit more to this story than I am off to join some organisation.

Firstly very soon after my first post about starting to look for new challenges, Peter Forbes the owner of Navigo, reached out and asked if we could catch up. We caught up for a coffee in Hawthorn and discussed the state of the Australian marketplace, some of the things I have been trying to do with Inspecht and more importantly where he had been going with the Australia HR Technology Report. Navigo had released 2 reports purely focused on HR Technology in Australia, something brand new and really needed.

We both knew that the marketplace wanted information about vendors and trends but Peter could now back this up with solid research. I had experienced the same while building Inspecht and what Navigo now had, which I did not at Inspecht, was this research.

During 2012 Peter decided that he wanted to build out a new business line under the Navigo brand focusing purely on Research and Advisory. As part of this he went to market to try and recruit a Research and Advisory Analyst, with very limited luck. However when I blogged about looking for new work he felt I might be suited to the business, so he reached out.

Over the next couple of months we met a few times discussing what the role might look like. I took Peter through some of my thoughts about what I was looking for in a role. At the same time he took me through the way the Navigo ran it’s business, from the heavy use of Confluence, fully integrated into their Sugar CRM environment to their process focused style of operations. As the relationship grew so did my comfort level of joining another organisation to continue the type of work I had started in 2009/2010 with Inspecht.

So a couple of weeks ago I accepted the role as Senior Advisory at Navigo Research.

What does the role do:

  • Produce analysis and research into technology used in HR
  • Provide consulting and advisory services to Navigo Research customers
  • Promote and build the Navigo Research brand

Basically I will be building on the fabulous foundation of work already done on the HR Tech Report to write reports, white papers, and other research. In addition I will be building processes and practices to help organisations undertake technology reviews and complete the systems selection process. I plan to also work with both buyers and sellers of HR Technology in Australia to understand both the existing marketplace and the trends. (Vendors be ready for me to contact you.) With the best part of the role being to blog, write, and network with everyone and anyone in the HR Technology space in Australia.

There are a few practical things that will also change. (Other than I will have a real job.)

The Inspecht site has been closed and now re-directs here. There will be a new domain http://navigoresearch.com.au that will be launched before the end of April to be Navigo Research’s new home. We will be migrating all of the content from HR Tech Report to the new brand ( I say we but it’s really Jules the Navigo Marketing Manager who will do this part). From April 2nd you will also see me start to blog over at Navigo Research, this site will continue for personal blogging and the occasional rant.

Something else I want to address; products and independence. While Navigo resells some products that is under their solutions business line which is separate from the research. I will be working very hard to ensure that complete independence is kept and all vendors get an equal showing a view strongly held by Peter as well. If someone ever feels that is not happening please contact me as it will be my personal reputation on the line if that does not happen.

Australian HR Technology Report

The team at Navigo, distributors of OrgPlus, have released their 2010 reasearch report into HR technology usage by larger organisations in Australia, you can get your copy of the report at http://hrtechreport.com.au.

The report is an interesting read focusing more on organisation’s satisfaction with their solutions than looking at overall trend in usage. Having said that the team at Navigo have been able to extrapolate 8 key conclusions and recommendations:

  1. HRIS use in Australia is diverse
  2. Technology-based solutions are more satisfactory
  3. Organisations satisfied but rarely “very satisfied” with systems
  4. HR targets efficiency in drive towards strategy
  5. Reducing costs is not a motivator despite the GFC
  6. Organisations are ill-prepared for an aging workforce
  7. True business intelligence is elusive
  8. No one size fits all

From my work and research I agree with every one of these conclusions.

I do not 100% agree with their breakdown of the solutions areas as they are more heavily weighted in the area of talent management, at the expense of other areas. However given the importance of talent management focusing more on this area makes sense given the confusing that exists within most HR departments on what HR technology they are running.

Some stand out pieces of information.

SAP and Chris 21 stand out as the top two HRIS vendors used in the organisations with 500 and above employees. Interesting Neller, who was recently acquired by Northgate Arinso was 5th.

The biggest motivator for improving HR Systems and Technology is still reduce time spent on administration and increase efficiencies. I say still as from my experience has been the number one of two for many many years. One has to wonder about the success of all of the recent projects to implement Employee and Manager Self Service the number one way to drive these two objectives.

PageUp People, PeopleStreme and Successfactors are the most popular systems being referenced as supporting Performance Management processes.