Australian HR Technology Report

The team at Navigo, distributors of OrgPlus, have released their 2010 reasearch report into HR technology usage by larger organisations in Australia, you can get your copy of the report at http://hrtechreport.com.au.

The report is an interesting read focusing more on organisation’s satisfaction with their solutions than looking at overall trend in usage. Having said that the team at Navigo have been able to extrapolate 8 key conclusions and recommendations:

  1. HRIS use in Australia is diverse
  2. Technology-based solutions are more satisfactory
  3. Organisations satisfied but rarely “very satisfied” with systems
  4. HR targets efficiency in drive towards strategy
  5. Reducing costs is not a motivator despite the GFC
  6. Organisations are ill-prepared for an aging workforce
  7. True business intelligence is elusive
  8. No one size fits all

From my work and research I agree with every one of these conclusions.

I do not 100% agree with their breakdown of the solutions areas as they are more heavily weighted in the area of talent management, at the expense of other areas. However given the importance of talent management focusing more on this area makes sense given the confusing that exists within most HR departments on what HR technology they are running.

Some stand out pieces of information.

SAP and Chris 21 stand out as the top two HRIS vendors used in the organisations with 500 and above employees. Interesting Neller, who was recently acquired by Northgate Arinso was 5th.

The biggest motivator for improving HR Systems and Technology is still reduce time spent on administration and increase efficiencies. I say still as from my experience has been the number one of two for many many years. One has to wonder about the success of all of the recent projects to implement Employee and Manager Self Service the number one way to drive these two objectives.

PageUp People, PeopleStreme and Successfactors are the most popular systems being referenced as supporting Performance Management processes.

3 thoughts on “Australian HR Technology Report

  1. Thanks for the review Michael.

    Trying to breakdown HR Technology into solution areas was something we discussed and debated – trying to keep the definitions simple and complete. Next time we might look at expanding the areas.

    I wasn’t surprised improving efficiency is still the prime motivator for HR Tech, despite most organisations now using ESS/MSS. From what I see, there is still transactional HR occurring manually even if functionality exists in ESS/MSS.

    What’s preventing them from going the extra step is a combination of time/resourcing, skills, system fit to business process.

  2. I wasn’t surprised improving efficiency is still the prime motivator for HR Tech, despite most organisations now using ESS/MSS. From what I see, there is still transactional HR occurring manually even if functionality exists in ESS/MSS.
    +1

  3. I do not 100% agree with their breakdown of the solutions areas as they are more heavily weighted in the area of talent management,

    Hi Michael.

    FYI we’re planning to survey and release another HR Tech Report for 2011. I’d be very interested in your feedback on what areas you think we should cover. Feel free to email myself or Peter, or find us on twitter @navigohr

    Thanks for this great review by the way. See you at AHRI HR Tech.

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