How does Agile apply to Operations?

Much of my working career has involved a mixture of project delivery and operations and while the technology has changed since the 90’s what defines excellent project delivery or great operations hasn’t. Excellent project delivery is all about time, cost and quality/value-added and operations is about the processes and services that continue to deliver valueContinue reading “How does Agile apply to Operations?”

Excellent operational service delivery

This is the third instalment in my look at the hype around social recruiting, if you have missed them see the¬†intro, parts 1 & 2. HR/Recruiters should focus on ensuring their operational service delivery is excellent instead of creating unrealistic expectations that social recruiting will¬†save them. Like any business there is no point trying toContinue reading “Excellent operational service delivery”