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Thoughts on Customers, Technology and Management.

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Category Archives: General

Skype & customer service

Just found this post on CNet about the lack(?) of customer service from Skype. Having not used Skype a huge amount I cannot comment. However now we are in Melbourne and the rest of the family and friends are in Sydney I have been working to get them all set up and was considering aContinue reading “Skype & customer service”

Posted byMichael SpechtFebruary 17, 2005Posted inGeneral

Podcasting the answer?

Just catching up on my feeds and found this item from Des Paroz on podcasting and the mainstream radio in Australia. I already subscribe to the Triple J podcasts (they now have 3), and so far it has had some fantastic snippets of content. Following the launch of The Podcast Networkk from Mick and CamContinue reading “Podcasting the answer?”

Posted byMichael SpechtFebruary 17, 2005Posted inGeneral

Newsgator online vs Jager BlogMatrix OPML

I have been trying to find a new RSS tool so that I can receive feeds (work based) while in the office. Being in a large company our laptops are locked down to stop everyone installing anything they want, therefore I am looking to web based tools. I have been trying to get NewsGator OnlineContinue reading “Newsgator online vs Jager BlogMatrix OPML”

Posted byMichael SpechtFebruary 16, 2005Posted inGeneral

Gmail Accounts

I have 6 Gmail accounts to give away on a first come first served basis, drop me an email (mspecht at gmail dot com) if you want one.

Posted byMichael SpechtJanuary 18, 2005Posted inGeneral

No iTunes story?

The 12th has been and gone (at least in Australia) and no mention of an iTunes store in Australia, I guess we just all need to wait a bit longer.

Posted byMichael SpechtJanuary 12, 2005Posted inGeneral

IT support

one for those who have been on the other end of a support line

Posted byMichael SpechtJanuary 11, 2005Posted inGeneral

iTunes music store in Australia?

Richard over at the Gadget lounge has an interesting lead (possibly the hottest yet) on the pending (I am hoping for a when not if) launch on iTunes music store in Australia. According to Des tomorrow Jan 12th is the announcement date, even if it is not and it is later in the month itContinue reading “iTunes music store in Australia?”

Posted byMichael SpechtJanuary 11, 2005Posted inGeneral

10 Buzzwords better left in 2004

Just catching up on some of my feeds and found this from the Monster Blog Top 10 buzzwords better left in 2004, very funny.

Posted byMichael SpechtJanuary 10, 2005Posted inGeneral

Summer Sunday afternoon

Posted byMichael SpechtJanuary 9, 2005Posted inGeneral

True Aussie Esky

Being an aussie guy, who has been known to enjoy a beer or two I hope it is not too late to ask Santa for a new esky.

Posted byMichael SpechtDecember 23, 2004Posted inGeneral

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  • Michael Specht on What is Customer Success?
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  • Alex Hagan on 4th Australian HR Technology Survey
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