crm – Michael Specht

CRM in Recruiting

The first session I attended at ATC Sydney 2009 was Master Burnett’s workshop (with the occasional interjection from Dr John Sullivan) on how organisations can benefit from using CRM for talent management. He started by introducing the audience to social media and the changes this is having to the relationships that organisation need to developContinue reading “CRM in Recruiting”

Oracle Social CRM Part Two

I started this post yesterday but was interrupted by meetings and personal life, so now back to my discussion with Oracle on their Social CRM offerings. I said the tools were limited in functionality, but let me explain in more detail. They are NOT limited in functionality within the firewall, but external user generated contentContinue reading “Oracle Social CRM Part Two”