Yesterday I received my new eStarling WiFi Photo frame from ThinkGeek and opened it up with much excitement, only to be dismayed when I could not get it working on our office WiFi network, you need a connection to configure or so I thought.
Then last night I tried again at home without any luck. The documentation being shipped with the product was very poor with not a lot more on their web site. So I did couple of Google searches only to turn up people having similar problems. First thought I have been duped! I knew there was some sort of power supply issue that ThinkGeek had emailed me about during the Christmas break.
Anyway before shooting off blog post I thought let me give them the benefit of the doubt. So I emailed their support team. Crossed my fingers and hoped I had not wasted US$250.
Yesterday morning I had an email asking a question about my question, I replied and got an answer within 30 minutes. It seems some of the frames had had their internal memory erased during shipping, a quick re-format and I was on my way!
Now to go through the final setup steps when I get some more time!
Update: I had a spare couple of minutes after I posted so I turned the frame back on. After waiting for a while with a message “Enabling Media” some photos from my Flickr account started to roll in!