Today I had the pleasure of meeting with a couple of the Oracle CRM team to talk about Oracle’s new social applications in the CRM On Demand product. The meeting was setup Polly Johnson from Oracle’s PR agency Kinetics, Polly was referred to my by Gareth Llewellyn from Oracle a switched on PR guy. While my main [...]
Entries Tagged as 'Knowledge Management'
Oracle Social CRM
October 14th, 2008 · No Comments · Branding, Knowledge Management, Social Networks · 1,207 views
Tags:CRM on Demand·Gareth Llewellyn·Kinetics·Oracle
The business value of social networks
October 2nd, 2008 · 1 Comment · Change Management, Engagement, Enterprise 2.0, HR Management, Knowledge Management, Learning, Social Networks · 1,969 views
Tuesday night I was on a panel for the NSW Knowledge Management Forum with three others, Laurie Lock Lee, Tania Maley & Jodie Miners who was roped in as Tania was running late. I have to admit I was a bit hesitant before the event given Laurie has just completed a PhD in the value [...]
Tags:Jodie Miners·Laurie Lock Lee·Tania Maley
Do you have a Knol?
July 25th, 2008 · 2 Comments · Communication, Enterprise 2.0, Knowledge Management, Wikis · 1,593 views
A Knol is a unit of knowledge, well according to Google that is. Their new information source has been moved into public Beta. Basically Knol is sort of like Wikipedia but each entry is authored by a single individual who has complete editorial control. Google provides the following outline in the help:
So what subjects can [...]
Tags:Google·Knol·Squidoo·Wikipedia
Enterprise Search
January 14th, 2008 · No Comments · Knowledge Management, Technology · 1,793 views
For me one of the keys to being a productive knowledge worker is having access to the right information at the right time. This gets even more important as workers begin to self-publish, basically share their knowledge, behind the firewall using blogs, wikis, forums etc. A organisation needs to leverage this data to turn it [...]
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Taking control of information overload
December 30th, 2007 · No Comments · Blogging, Knowledge Management, Productivity · 2,471 views
Something I have been struggling with for about 18 months is information overload, who hasn’t, especially with regard to email and RSS feeds and to a lesser extend podcasts.
To date my method of coping has been to unsubscribe (I removed about 500 blog feeds) or ignore the stream of information (which I do with email [...]
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